Terms and Conditions

Welcome to HostnBuild. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Client", "User", or "Customer") and HostnBuild ("Company", "We", "Us") regarding your access to and use of our website (https://hostnbuild.in), billing portal (billing.hostnbuild.in), and all associated web hosting and design services.

By purchasing any service or registering an account, you acknowledge that you have read, understood, and agree to be bound by these Terms in compliance with the Indian Contract Act, 1872 and the Consumer Protection (E-Commerce) Rules, 2020.

1. Services Offered & Scope of Work

HostnBuild provides digital infrastructure and web presence packages, including:

• High-Speed NVMe SSD Cloud Hosting: High-performance server storage with 99.9% uptime network availability.
• 100% Free Custom Website Design: Mobile-friendly, high-converting professional website design delivered free of development charges as part of eligible hosting plans.
• Free SEO Support: Initial on-page meta tag setup, XML sitemap generation, and submission to Google Search Console.
• Security & Communication: Complimentary SSL certificates and professional business email accounts.

2. Strict No-Refund Policy

All purchases and activations on HostnBuild are strictly NON-REFUNDABLE. Due to the immediate deployment of cloud server hardware, NVMe SSD provisioning, and immediate human labor involved in custom website design, fees paid for hosting plans, setups, or domain services cannot be returned or refunded once processed.

3. The ₹2,000 / Year All-In-One Annual Package

Under our special promotional annual package:

• The total fee of ₹2,000 INR covers 1 full year (365 days) of active NVMe SSD cloud hosting and includes full custom website design and setup at zero additional design fees.
• 24-Hour Express Launch: HostnBuild commits to designing and preparing the website within 24 hours following receipt of required business materials (logo, service descriptions, contact details) from the client.
• Annual Renewals: Hosting services are renewed annually at transparent rates announced prior to renewal. Renewal notices are dispatched via WhatsApp/Email 30 days before expiration.

4. Acceptable Use Policy (AUP)

Clients are strictly prohibited from hosting or distributing:

• Phishing, malware, trojans, ransomware, or botnet controllers.
• Unsolicited bulk email (SPAM) or deceptive financial schemes.
• Pornographic, defamatory, hateful, or content violating the laws of the Republic of India.
• Content that infringes upon third-party copyrights, trademarks, or intellectual property rights.

Violation of the Acceptable Use Policy results in immediate service suspension without refund and reporting to cybercrime authorities where required by Indian law.

5. Intellectual Property & Content Ownership

The client retains 100% ownership of all brand assets, business trademarks, images, and text supplied to HostnBuild. Upon project completion and payment verification, all rights to the custom design layout are transferred to the client for their business use.

6. Limitation of Liability

HostnBuild exercises reasonable commercial care to maintain 99.9% network uptime. However, HostnBuild shall not be liable for indirect damages, loss of business revenue, or third-party telecommunication failures beyond reasonable control. In all cases, HostnBuild's total liability is limited to the fees paid by the client in the preceding 12 months.

7. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the substantive laws of the Republic of India. Any legal disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts in Punjab, India.